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0 item(s) - AUD$0.00

Terms & Conditions

All orders and purchases made through this website are subject to the Online Shopping Terms and Conditions outlined below. These Online Shopping Terms and Conditions may change from time to time without prior notice, at our discretion.

Pricing

All prices listed on this website are in Australian Dollars and all charges will be processed in Australian Dollars.
All prices displayed and products and services offered or to be supplied on www.Adelaide-dragonboat2016.com are subject to change without notice.

Log In

All customers placing an order with the Dragons Down Under are required to log-in. This is to ensure that you are able to track current and previous orders.

Making a Purchase

Orders may be made online using the secure Paypal method, Visa or Mastercard.

Changing your order

You cannot cancel or modify an order online once the checkout process has been completed. If there is a mistake in your order, please notify us immediately and quote your Order number so we can rectify any errors prior to processing your order.

Payment & Security

Dragons Down Undercurrently accepts payment via Mastercard, Visa or a PayPal account. (Visit Paypal's website for full details on how this can be done. www.paypal.com.au.)

Shipping Information

Currently all items sold on website are to be picked up at regatta site in Adelaide 2016

Returns Policy

TheAustralianDragonBoatChampionships, ADBF Asian Championships and IDBF Club Crew World Championshipswillbeheldregardlessofweatherconditions.In thesituations of severe weather, electricalstorms,criticalinjuryordeaththeracedirectormaydelayorcanceltheevent.IftheeventiscancelledtherewillbeNOrefunds.

Dragons Down Under will refund entry passes as per the following table.

Items

Refund

1

Australian Championships Entry tickets

As per Bulletin 1 timetable

2

After party tickets

No refunds but can be exchanged up to 2 weeks prior to Championships

3

IDBF Club Crew Entry deposits

No refund

4

IDBF Club Crew Entries

No refund

Return Process

Contact us via email This email address is being protected from spambots. You need JavaScript enabled to view it. to arrange return if applicable.
Please keep in mind when we receive return enquiries we aim to process them within 10-15 business days, but high volume periods, especially around regatta period, could cause delays. We apologise for any inconvenience.

Complaints & Comments / Claims & Disputes

Claims concerning the product delivered must be lodged within 24 hours following delivery of the product.
Claims or disputes will always be examined with the greatest care. It is expected that the customer is acting in good faith when making any complaint(s). The customer should first contact us to seek a solution.

Contacting Us

Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
We will reply to all emails within 48 hours.

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